State Farm® Insurance Agent Bill Richard

"I would highly recommend this agency if you want to experience excellent customer service! I called and left a message and not more than 5 minutes later the kindest lady named Yanira called back and helped me immediately! A huge thank you Yanira!! You never know what someone is going through and I really needed the great service I received today. Go there people! They are great...Amy is too?"

"Yanira walked me through multiple different options and how they would affect my current policy. I appreciated her patience and she was very helpful!"

"I'm client of Bill Richard by last 8 years. But my yesterdays visit to your office is horrible. Staff lacks basic car insurance knowledge and not good LISTENER. Disappointing. Also there is no way to contact Bill Richard directly."

"She did a great job! Knowledgable, fast, and efficient. Easy!"

"UPDATE 16AUG2024 I honestly cannot think of working with anyone else during a crisis that requires assistance with an insurance company. I can rely on this office to get things moving promptly. They will not let you fall through the proverbial cracks. They are available and helpful -- no matter which side of the issue you are on. This office is top-notch. From Mr. Richard, to Amy and Rebecca, it feels like family. I would not go anywhere else for Inurance. ***I deal mostly with the ladies in the office, but have had the pleasure of speaking with Bill. THEY are the reason I choose local and don't try and get new insurance quotes. Even if I pay a little more, this staff makes it worthwhile. It feels like family."

"I just spoke to Yanira Salamanca and she was amazing on the phone. Very professional and outstanding customer service. I hope to always speak to her when I call your office. Keep it up!!!"

"Excellent service"

"Just Wow.!"

"Yanira was enormously helpful in getting our insurance policies transferred to Georgia as part of our move. Very thorough and easy to deal with."

"Great experience and an easy process."

"They are the best! And spoke with Yanira in Spanish so much better made me feel home!"

"Hands down the most helpful and friendly staff. Rebecca takes care of any and all of our needs. I suggest you give them a call, they treat you like family."

"I have been doing business since 2011 and no problems"

"Yanira Salamanca was very helpful processed our new policy very quickly and we got a great rate! Thank you"

"Best agent I ever had!"

"Shawn Champion was a champion.......service was excellent on all levels: he was extremely professional, patient, proactive and had fantastic bedside manners. We have done business with Bill Richards Agency for years......we have always been completely satisfied and with Shawn's involvement it was an even better experience. Respectfully, Gay Mayfield"

"Great customer service & support!! Highly recommend to stop in, very friendly & great environment."

"I spoke with a young man about automobile Insurance. He was helpful and listened for what I really need. He made Me happy to give you my business. Thank you Sean!"

"Great customer service!!! The entire staff is amazing kind. That is why I have been with this company for years. I know over 20 years!!! Bill Richard State Farm is the BEST!!!"

"Shawn Champion is the best! He just helped with my second investment home in Savannah. It is so quick and easy with him and he is very nice! Highly recommend!"

"I had a lot of questions for Shawn, he has been so helpful and patient, quickly called me back with the quote, step by step help me set up the payments for the coverage, State Farm please give him a award."

"Excellent customer service. Always there when I need them. Never to busy to answer a question. Treat your like family."

"This location is one of the best! Agents are very professional and never hesitate to answer all the customers questions and take care of their needs. Will definitely recommend to others in need of auto insurance! Shawn is amazing by the way!"

"Shawn was a wonderful help, he was kind, very informative and explained things to make it easy for me to understand and come to a decision. Thank you so much Shawn!"

"Shawn and Amy are the sweetest!!! They don’t take long and drag your time, they’re fast and efficient and that’s what I love about them! I recommend them to anyone!"