State Farm® Insurance Agent Bill Richard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Denali Pray
November 22, 2024
"Yanira walked me through multiple different options and how they would affect my current policy. I appreciated her patience and she was very helpful!"
Thompson Wilson
November 7, 2024
"I'm client of Bill Richard by last 8 years. But my yesterdays visit to your office is horrible. Staff lacks basic car insurance knowledge and not good LISTENER. Disappointing. Also there is no way to contact Bill Richard directly."
Rock Talk Voice Overs by Terri Rockwell
November 6, 2024
"She did a great job! Knowledgable, fast, and efficient. Easy!"
Donna Kaplan
August 20, 2024
"UPDATE 16AUG2024 I honestly cannot think of working with anyone else during a crisis that requires assistance with an insurance company. I can rely on this office to get things moving promptly. They will not let you fall through the proverbial cracks. They are available and helpful -- no matter which side of the issue you are on. This office is top-notch. From Mr. Richard, to Amy and Rebecca, it feels like family. I would not go anywhere else for Inurance. ***I deal mostly with the ladies in the office, but have had the pleasure of speaking with Bill. THEY are the reason I choose local and don't try and get new insurance quotes. Even if I pay a little more, this staff makes it worthwhile. It feels like family."
"Awesome Donna! Thanks so much. That is what we strive for - Bill"
Isabella Alves
July 3, 2024
"I just spoke to Yanira Salamanca and she was amazing on the phone. Very professional and outstanding customer service. I hope to always speak to her when I call your office. Keep it up!!!"
Helen Monday
May 20, 2024
"Excellent service"
Asma Akter
February 13, 2024
"Just Wow.!"
Stephannie Wood
January 23, 2024
"Yanira was enormously helpful in getting our insurance policies transferred to Georgia as part of our move. Very thorough and easy to deal with."
Reagan Owens
January 18, 2024
"Great experience and an easy process."
Silvana
December 27, 2023
"They are the best! And spoke with Yanira in Spanish so much better made me feel home!"
Gary Mountjoy
November 26, 2023
"Hands down the most helpful and friendly staff. Rebecca takes care of any and all of our needs. I suggest you give them a call, they treat you like family."
"Thank you so much Mr. Mountjoy. Rebecca is the best and we’re so glad you are part of our family."
Dawn Taylor
October 26, 2022
"I have been doing business since 2011 and no problems"
"We appreciate you Ms Taylor. Thank you so much"
Precision Country Parts
October 21, 2022
"Yanira Salamanca was very helpful processed our new policy very quickly and we got a great rate! Thank you"
"Thank you so much. Yanira is the best!"
Joe Snow
September 13, 2022
"Best agent I ever had!"
Gay Mayfield
July 18, 2022
"Shawn Champion was a champion.......service was excellent on all levels: he was extremely professional, patient, proactive and had fantastic bedside manners. We have done business with Bill Richards Agency for years......we have always been completely satisfied and with Shawn's involvement it was an even better experience. Respectfully, Gay Mayfield"
Panamanian Princess
July 13, 2022
"Great customer service & support!! Highly recommend to stop in, very friendly & great environment."
Gwendolyn Carson
June 25, 2022
"I spoke with a young man about automobile Insurance. He was helpful and listened for what I really need. He made Me happy to give you my business. Thank you Sean!"
Pamela Walker
June 16, 2022
"Great customer service!!! The entire staff is amazing kind. That is why I have been with this company for years. I know over 20 years!!! Bill Richard State Farm is the BEST!!!"
Valerie Picco
June 13, 2022
"Shawn Champion is the best! He just helped with my second investment home in Savannah. It is so quick and easy with him and he is very nice! Highly recommend!"
Micah R
June 13, 2022
"I had a lot of questions for Shawn, he has been so helpful and patient, quickly called me back with the quote, step by step help me set up the payments for the coverage, State Farm please give him a award."
Sharon Lasseter
June 8, 2022
"Excellent customer service. Always there when I need them. Never to busy to answer a question. Treat your like family."
"Thank you Mrs. Lasseter. You are our family ❤️"
Precious Wells
May 23, 2022
"This location is one of the best! Agents are very professional and never hesitate to answer all the customers questions and take care of their needs. Will definitely recommend to others in need of auto insurance! Shawn is amazing by the way!"
Megs McC
April 28, 2022
"Shawn was a wonderful help, he was kind, very informative and explained things to make it easy for me to understand and come to a decision. Thank you so much Shawn!"
Ayanna Ameen
March 28, 2022
"Shawn and Amy are the sweetest!!! They don’t take long and drag your time, they’re fast and efficient and that’s what I love about them! I recommend them to anyone!"
Maria McCall
February 3, 2022
"My Agent was so Helpful he was very intuitive and perceptive concerning my insurance needs. He was Just Awesome an all around people person. I Got everything I needed and the thing I really needed. It was one of the most pleasant exchanges I had in a long time. Win Win..Way to Go Shawn!!! and the State Farm Family...."